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Best
Rate Guarantee Terms and Conditions:
The Best Rate Guarantee applies
only to reservations made via this website.
The Best Rate Guarantee applies only if you find
a lower rate for the same room type (that must
be available for booking), at the same hotel,
for the same dates, on another website selling
hotel reservations.
The Best Rate Guarantee is calculated
based on the comparison of the rate of the original
hotel booking with the competing rate in the same
currency.
The Best Rate Guarantee does
not apply to discounted rates for senior citizens
(including AARP rates), travel industry rates
(e.g. IATA), corporate negotiated rates, Government/Military
rates or AAA rates.
Rates found on opaque”
or auction sites, including sites where the hotel
brand and the specific hotel are not known until
the booking is made, are not included or eligible
for the guarantee. This includes but is not limited
to Priceline.com, Hotwire.com, etc.
To receive your refund, fill
out the Request Form completely and submit it
to us within 24 hours of making your Hot Rate
Hotel reservation and at least 48 hours prior
to your scheduled arrival at any hotel.
The Best Rate Guarantee Request
Form must be submitted by the person who made
the reservation within 24 hours of making the
booking.
If the lower rate on another travel website can
be verified to our satisfaction, we will match
the rate shown PLUS pay you 10% of the difference
in price.
Payment of the difference in rates, cancellations
and refunds are made subject to these terms and
conditions and will be credited to the credit
card used to guarantee the reservation, within
three (3) business days. |